Frequently asked questions
What does X Media Downloader do?
It's a browser extension for Chrome and Edge that downloads images and videos from X (Twitter), either in batches from a profile's Media tab or from a single post. Video downloads in the extension are part of Pro.
How do I bulk download images or videos from X?
Open the profile, go to the Media tab, click the download icon, optionally set a folder name, and click Start Download. On Pro, choose Photos or Videos on the Media tab first to pick what the batch downloads. To save from a single post, open the post and click Download Media next to the author's name.
Where are my downloads saved?
In your browser's Downloads folder. For batch downloads, you can type a folder name first and everything from that batch is saved there; leave it blank and a folder is created automatically. Single-post downloads go straight into Downloads.
What's the difference between Free and Pro?
In the extension, Free lets you download images from posts and up to 10 images per batch from a profile's Media tab. Pro adds video downloads, raises batches to 5,000 images or videos, and includes premium support.
How do I cancel my subscription?
Sign in, open the extension popup and click the PRO button to manage your subscription. From there you can cancel or update your billing info at any time. Questions? Email us at the address below.